Managed Desktop Services

Q: MDS Field Engineer

Arrives on-site to perform necessary repairs.Your Company designated PoC (Point of Contact) should coordinate with technician to advise location of device.Upon completion of on-site work, PoC will need to sign-off to acknowledge completed services; this sign-off constitutes acceptance of on-site repair services.

Maximizing Productivity with Professional Managed Desktop Services

Are you looking for a better way to manage your devices?

With our Managed Desktop Services, we can combine the best devices for your business, lifecycle services and 24/7 support into an all-inclusive, managed solution – with per-user, per-month cost certainty.

Some of our Manage Desktop Service benefits you can look forward to.

Greater scalability and visibility of IT costs

Move Purchases from Capital Expenditure to Operational Expenditure

Deploy assets based on workload – flex up or down with changing workforce needs.

Another great benefit is we also handle end-of-life disposal in a secure, cost efficient and responsible manner. That’s one less thing you have to worry about!

Feedback from our clients regarding ALINEDS Managed Services.

"As a financial institution, we are highly reliant on our IT infrastructure. ALINEDS Managed Services has been a game-changer for us, providing us with exceptional IT support and proactive management. We now have peace of mind knowing our critical systems are being taken care of."

"Our healthcare facility requires highly secure and reliable technology solutions. ALINEDS Managed Services has been a great partner for us, providing us with expert cybersecurity management, data backup, and disaster recovery services. We highly recommend their services to other healthcare providers."

Retail: "ALINEDS Managed Services has helped us streamline our IT operations, allowing us to focus on our core business. Their cloud computing solutions have enabled us to scale our business without worrying about the technology behind it. Their support team is always available to help us when we need it."

"The team at ALINEDS Managed Services has been a valuable asset to our manufacturing company. They have helped us optimize our technology infrastructure and improve our operational efficiency. We are now able to stay competitive in our industry, thanks to their services."

"ALINEDS Managed Services has been an excellent partner for our educational institution. They have helped us modernize our technology solutions and keep our systems up and running with their proactive monitoring and management. Their support team has been incredibly responsive and helpful whenever we need assistance."

Partnering with ALINEDS for Managed Desktop Services means that our clients can focus on their core business objectives, knowing that their technology systems are in good hands. Let us help you select the right devices, keep them running, updated, supported and then retired – all for one predictable monthly fee.

Contact us today to learn more about our Managed Desktop Services and how we can help your business thrive.

All your desktop needs are covered with ALINEDS Managed Desktop Service.

Orders the required parts and ships overnight to your location.

Dispatches experienced DaaS Field Engineer

ETA: Next Business Day – (Monday – Friday 8am – 5pm local)

Arrives on-site to perform necessary repairs.

Your Company designated PoC (Point of Contact) should coordinate with technician to advise location of device.

Upon completion of on-site work, PoC will need to sign-off to acknowledge completed services; this sign-off constitutes acceptance of on-site repair services.

Device may be shipped to the DaaS Repair Depot if it is determined that an on-site repair is not feasible. If the repairs needed are more than original assessment, MDS Depot Repair Team will perform work.

Device will be returned to you within 5 business days of receipt

Imaging and Configuration Services e.g., asset tagging, configuration, and imaging services.

images do not exceed 20GB (compressed).

Services performed prior to shipping to you.

On-Site Deployment and Decommissioning.

Our Success Stories

Explore our success stories today to see the power of ALINEDS in action.

ALINEDS and KEEPER

Empowered a Texas Health Organization with a Secure Enterprise Password Solution for Over 2000 Employees.

US Dept of Defense

ALINEDS delivers Cutting-Edge Defense Technologies Through DLA Collaboration

Texas Co-op Award

ALINEDS is awarded Statewide SLED contract by the Purchasing Cooperative of America (PCA)

Texas State Agency

ALINEDS Drives a Seamless SharePoint Migration for Texas State Agency with ShareGate

KISD Award

ALINEDS Wins Contract for Technology Related Equipment & Software Services at Killeen Independent School District

FBISD Award

ALINEDS Secures Contract for Project Management Consulting Services with Fort Bend Independent School District.