Managed Desktop Services
Maximizing Productivity with Professional Managed Desktop Services
Are you looking for a better way to manage your devices?
With our Managed Desktop Services, we can combine the best devices for your business, lifecycle services and 24/7 support into an all-inclusive, managed solution – with per-user, per-month cost certainty.
- Improve Productivity with Modern Devices from Leading Manufacturers.
- Manage IT Costs with Flexible Scaling and Predictable Monthly Pricing.
- Transition from CapEx to OpEx Spending Models with Managed Services.
- Transform IT Processes with End-to-End Managed Support and Device Lifecycle Management.
Some of our Manage Desktop Service benefits you can look forward to.
Greater scalability and visibility of IT costs
Move Purchases from Capital Expenditure to Operational Expenditure
Deploy assets based on workload – flex up or down with changing workforce needs.
Another great benefit is we also handle end-of-life disposal in a secure, cost efficient and responsible manner. That’s one less thing you have to worry about!
Feedback from clients regarding our services
Partnering with ALINEDS for Managed Desktop Services means that our clients can focus on their core business objectives, knowing that their technology systems are in good hands. Let us help you select the right devices, keep them running, updated, supported and then retired – all for one predictable monthly fee.
Contact us today to learn more about our Managed Desktop Services and how we can help your business thrive.
All your desktop needs are covered with ALINEDS Managed Desktop Service.
MDS Technical Support Center
- Orders the required parts and ships overnight to your location.
- Dispatches experienced DaaS Field Engineer
- ETA: Next Business Day – (Monday – Friday 8am – 5pm local)
MDS Field Engineer
- Arrives on-site to perform necessary repairs.
- Your Company designated PoC (Point of Contact) should coordinate with technician to advise location of device.
- Upon completion of on-site work, PoC will need to sign-off to acknowledge completed services; this sign-off constitutes acceptance of on-site repair services.
MDS Repair Depot
- Device may be shipped to the DaaS Repair Depot
- If it is determined that an on-site repair is not feasible
- If the repairs needed are more than original assessment
- MDS Depot Repair Team will perform work
- Device will be returned to you within 5 business days of receipt
White Gloves Services / A La Carte
- Imaging and Configuration Services
- e., asset tagging, configuration, and imaging services
- images do not exceed 20GB (compressed)
- Services performed prior to shipping to you.
- On-Site Deployment and Decommissioning
Our Partners
